• Tony Fernandes honoured by CCFCC The Canadian Culinary Federation (CCFCC) central region has named Tony Fernandes chef of the year.

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  • Charlotte Bell takes the reins at TIAC VANCOUVER — Charlotte Bell has been appointed the president and chief executive officer of the Tourism Industry Association of Canada (TIAC), effective April 9.

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  • Five Canadian Radissons win President's Award Each year, Radisson presents The President’s Award to the properties that achieved top scores in guest satisfaction. This year, five Canadian Radisson hotels were among the winners.

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  • Chelsea Toronto’s Ken Gruber named BIA board chair The Chelsea Hotel, Toronto announced on March 10 that director of marketing Ken Gruber has been appointed chair, board of directors for the Downtown Yonge Business Improvement Area.

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  • HAC panel on profitability Yield management, sales management budgets and business plans all affect the operating success of a hotel.

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  • Recruiting and retaining top talent TORONTO — Bill Pallett of Delta Hotels and Resorts spoke at the recent Hotel Association of Canada conference on 10 ways to recruit and retain top talent.

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  • Hotel open house — wooing the locals Would you ever consider opening your property to the general public? And not just a tour through areas they might already have seen, but your back-of-house operations as well, with dozens of staff members and managers available to answer questions.

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  • Crisis plans — not if, but when In January, an Oakville, Ont., property evacuated guests due to carbon monoxide problems, and in Ottawa, the potential threat of an ex-military weapons specialist possessing hazardous chemicals forced evacuation of the Chimo Hotel.

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  • Lumotune — Digital content on glass WATERLOO, Ont. — There is a reason retailers prefer to use static signage tools like clings and decals on their windows instead of dynamic displays like TVs. That is because TVs and monitors block window space and look dim in bright conditions.

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  • Compass Control In-room App MOUNT VERNON, NY—Using Apple’s iPad, iPad mini, iPhone and iPod touch as its backbone, Key Digital’s Compass Control app allows guests, with the touch of a button, to adjust their in-room lights and shades, control the heating and air conditioner,

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  • Dyson Airblade Tap Hand Dryer TORONTO—The Dyson Airblade Tap hand dryer’s infrared sensors pinpoint hand positions and release water from the tap stem.

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  • Artek’s Rival Chair HELSINKI—Designed by Konstantin Grcic, Artek’s Rival chair features solid birch for the legs, laminated birch for the arms and back and in the circular seat.

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  • Frits van Paasschen of Starwood resigns

  • Frits van Paaschen, CEO and president of Starwood Hotels and Resorts Worldwide, has resigned from the company and the company has named Adam Aron, a current board member, as interim CEO.
  • Hotel Industry Leaders Dinner held at Hy's

  • Earlier this month during the HAC conference, about 35 hotel industry leaders gathered for a dinner at Hy's Steakhouse in Toronto, organized by Jason Cheskes, president of Above the Line Solutions.
  • Philip Mondor is new CTHRC President

  • CTHRC's board of directors have promoted from within, unanimously selecting Philip Mondor as the new president, replacing Wendy Swedlove who is retiring.
  • Empower “U”/AHLEI partner to build trained workforce

  • VANCOUVER — British Columbia will need more than 100,000 new skilled hospitality workers by 2020 — and that’s just one Canadian province! This means the need for companies to train and certify their existing workforce is more imperative than ever, s
  • Michael Beckley named HAC Lifetime Achiever

  • TORONTO — The Hotel Association of Canada honoured a true industry icon, Michael Beckley, senior VP, Lodging Development, Marriott Hotels & Resorts Canada with its Lifetime Achievement Award on Feb. 3.