• Championing sustainable seafood Known in the foodservice community as a passionate supporter of sustainable seafood, Four Seasons Hotel Vancouver executive chef Ned Bell cycled across Canada this summer, reaching out to local champions across to bolster awareness.

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  • Novotel promotes Michael Singer to area GM, Toronto properties TORONTO—Novotel North America has announced the promotion of Michael Singer to area general manager of all Toronto Novotel hotels.

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  • Patricia Brusha joins CheckMate.io... but she's still a Chick MISSISSAUGA—Patricia Brusha, best known as half of the A Couple Chicks duo, has a new role at CheckMate.io, but she's still a Chick, and Online Revealed will go ahead as usual next Spring.

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  • FRHI names Martin Kandrac executive VP, Real Estate & Development TORONTO—Fairmont Raffles Hotels International (FRHI) Hotels & Resorts has announced the appointment of Martin Kandrac as executive vice-president, real estate and development.

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  • Meeting channel strategies for the digital space The Internet and all its iterations have forever changed how we do business and how we reach out to customers. One part of the hotel space that has yet to feel the full brunt of this evolution is the meeting and conference business.

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  • Attracting new resort club members Then and now: editor Colleen Isherwood looks at the changing face of resort industry and the recent Canadian Resorts Conference.

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  • Hoteliers' top 10 Pest Management Tips An Integrated Pest Management (IPM) program, which focuses on proactive sanitation and facility maintenance measures, is the most environmentally conscious approach to pest management.

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  • When bad things happen in good hotels Child prostitution. Child pornography. Trafficking of children for sexual purposes. These are problems all around the world, and of course these things can happen here in our Canadian hotels.

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  • Doctor's House B and B uses Square for payments TARA, ON—The Doctor’s House B and B is now taking credit cards thanks to Square, a card reading device users plug into the headphone jack of their smartphone.

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  • Tech changing meetings industry New research released in October by American Express Meetings & Events explores how emerging technologies are changing the meetings industry landscape.

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  • Minibar management app Bartech introduces BarTouch, a web-based app which lets hoteliers efficiently track in-room consumables regardless of the manual minibar equipment in place.

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  • Patio furniture made from recycled material Patio Frontiers’ furniture is made from recycled water bottles and milk jugs and a UV-stabilized color pellet, preventing colours from fading.

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more stories

  • Delta launches in Waterloo, ON

  • WATERLOO, ON—In late September, Delta opened the first four-star, full-service hotel near Waterloo, ON’s business, research and technology communities.
  • HAC Awards deadline Oct. 23

  • OTTAWA—The Oct. 23 deadline for the Hotel Association of Canada’s 2014 Hall of Fame Awards of Excellence nominations is fast approaching.
  • TIAPEI hosts Atlantic Canada Showcase

  • CHARLOTTETOWN, PEI—The Tourism Industry Association of Prince Edward Island (TIAPEI) hosted the Atlantic Canada Showcase (ACS) Oct. 5-7 at the Prince Edward Island Convention Centre, in Charlottetown.
  • How Vantage expansion impacts Canada

  • CLEVELAND, OH—Earlier this summer, Vantage Hospitality Group, Inc. announced that it had entered into an agreement to acquire America’s Best Franchising, Inc.’s hotel brands.