• Tiny chefs part of Westin Eat Well Program STAMFORD, CONN—Tiny chefs helped launch the Westin Eat Well Menu for Kids yesterday in New York city, flipping and decorating crepes, and rolling out pasta with the aid of adult SuperChefs.

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  • Serge Simard named Fairmont RVP Serge Simard was recently appointed Eastern Canada regional vice president and general manager of Fairmont The Queen Elizabeth in Montreal.

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  • Unsung hospitality hero George Hawkins Back of the house or support staff are truly the unsung heroes of the hospitality industry, who put a lot of sweat into ensuring business success. George Hawkins was one of those people.

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  • Alex Buenafe: it’s not just retirees who work with CESO TORONTO—You don’t have to be retired in order to work with Canadian Executive Service Organization (CESO).

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  • Have guest reviews replaced expert appraisals? How do online, peer-generated reviews affect the impact of the traditionally established Forbes star rating and AAA diamond rating systems?

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  • How unhotels affect the market “If Dick Van Dyke had a love nest ...” So begins the description of a West Toronto retro flat on the subway, available to travellers for just $75 per night in June on Airbnb.

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  • Rewriting McLuhan: the medium is NOT the message In 1964, Marshall McLuhan shaped how marketers and advertisers operated for the rest of the century with his famous aphorism, “The medium is the message.” Larry Mogelonsky addresses how modern technology has made this obsolete.

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  • Reader comments on hotel crime Every so often, editors are rewarded with feedback from readers that makes them rethink an issue, showing that it is not as straightforward as they thought.

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  • Guestroom recycler The reCollect2 recycler is the ideal in-room amenity for any hotel committed to reducing waste and measuring results.

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  • Aromatherapy shower diffuser Essio diffuses 100 per cent USDA organic essential oils into the shower stream, bringing aromatherapy-type benefits that soothe, heal and rejuvenate the mind and body.

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  • Protector flush system Aqua Mizer’s Protector Flush System prevents toilet tank leaks or floods.

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  • Single-serve Cake Boss coffee Discovery Communications and Single Cup Coffee now offer a line of Keurig-compatible, single-serve coffee cups inspired by the Learning Channel series, Cake Boss.

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more stories

  • Glenn Squires heads up TIANS Board

  • Glenn Squires, CEO of Pacrim Hospitality Services became the new chairman of the Tourism Industry Association of Nova Scotia on May 23 at the TIANS Annual General Meeting at Pictou Lodge Beach Resort.
  • Tom Mullin retires from SHHA

  • SASKATOON—“It’s been a great run for me,” said an emotional Tom Mullin as he announced at the association’s AGM that he would be stepping down as president and CEO of the Saskatchewan Hotel & Hospitality Association on Nov. 30.
  • Quick and intensive Château reno

  • QUEBEC, QC—It’s something that’s never been seen before, says general manager Robert Mercure. He’s referring to the $70-million renovation of Fairmont Le Château Frontenac.
  • Eaton Chelsea pledges half a million to Sick Kids

  • TORONTO—The Eaton Chelsea hotel presented an $86,000 cheque to SickKids Foundation at an event held in the hotel lobby April 3, and pledged to raise half a million dollars for the foundation in the next five years.
  • Marilyn Carlson Nelson lauded

  • Marilyn Carlson Nelson has been selected as one of the 2014 Oslo Business for Peace Award honourees, recognition given to individual business leaders for fostering peace and stability through creating shared value between business and society.
  • Courtyard St. John’s gets a nautical twist

  • ST. JOHN’S—The 86-room Courtyard by Marriott hotel located at 131 Duckworth St. in St. John’s, NL is preparing to begin a substantial renovation of its public space and guestrooms.
  • MasterBUILT COO

  • CALGARY—MasterBUILT Hotels Ltd. (MBH) has appointed Eric Watson chief operating officer of its group of companies, reporting to the co-chairmen and principals of the company, Jay Westman and Marc Staniloff.